Hi, I’m Renata, Designer Researcher. I love to understand human behaviour to create meaningful products and services
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How people look for help to get to the Itaú website
Providing better experience for people seeking help through the site. 2012
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Study about corporate clients segment
Personas and UI for corporate clients to contract and customize services. 2013
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Desktop Application for software engineers in China
Interface for chinese software engineers customize platforms configurations. 2014
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Avante's employes study to support HR strategic decisions
Mental model and frameworks to communicate the needs and motivations of the employees. 2016
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Study about Brazilian microentrepreneur to support business strategy
Personas and framework to communicate the needs of our customers. 2016
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Improve the Agent's efficiency in their day-to-day
Interface and algorithm to create the agenda for our Agents. 2017
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Opportunities for a 'hardwareless' mobile application to accept credit cards
Study, framework and improvements in mobile application. 2018
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